Services We Offer
- Social Media Management
- Content creation
- Content posting
- Social media calendar
- Engage with other users in your field
- 1:1 Receptionist Training (via Zoom)
- Train new staff to maximise conversion rates using proven methods
- Train existing staff to maximise conversion rates using proven methods
- Train new staff to maximise rebook rates using proven methods
- Train existing staff to maximise rebook rates using proven methods
- Scorecards/KPI Spreadsheets
- Input historic data into spreadsheet
- Updated spreadsheet as needed (Weekly/monthly/quarterly)
- Highlight any key areas that need attention
- Evaluate data and make suggestions based on findings
- Cliniko
- Update patient records using completed patient assessment forms (or equivalent)
- Update SMS/e-mail reminder templates
- Create reports to demonstrate financials
- Create new form templates as required
- Asana
- Set new employees up with an induction checklist for them to work through
- Create daily/weekly/monthly to do lists for teams and individuals
- Create boards that can be used by whole team (useful for tracking progress of projects)
- Perform a detox and ensure all tasks are current and relevant and delete what isn’t
- Correspondence
- E-mail inbox management
- Letter typing/formatting (can be done via Cliniko)
- E-mail inbox detox (unsubscribe to bothersome e-mails, set up relevant folders etc)
- Proof reading of documents/copy
- Visibility audit
- Review your website
- Look at rankings on google along with reviews
- Facebook and Instagram presence
- Provide a report detailing findings (observations, pro’s, con’s and suggested actions)
- Systemising
- Create systems within a new business (forms, training documents, flowcharts etc)
- Create training documents for new starters
- Create an operations manual
- Create templates for meeting agendas and minutes
- Updates
- Ensure that crucial business information is up to date on website, Facebook, Instagram etc.
- Reply to/acknowledge google reviews
- Post business updates to google including photos, current offers etc.
- Check where business is appearing in Google rankings
If there are any services you would like undertaken that are not listed here please get in touch and we’ll see what we can do.